Hero image

Resource Creator

Average Rating4.41
(based on 52 reviews)

Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.

242Uploads

228k+Views

62k+Downloads

Professional, engaging, ready to use resources. PowerPoints, Worksheets, Crosswords I have a varied background working in both education and the corporate world. I've held management roles, teaching roles and entrepreneurial ventures. I've been involved in adult education for the past two decades. My teaching areas are computing and workplace communication skills. I also have my CELTA and have experience teaching English as a second language. I love creating resources for all of the above.
Customer Service Exceptional Skills Bundle
Resource_CreatorResource_Creator

Customer Service Exceptional Skills Bundle

5 Resources
This bundle has some great activities for introducing customer service skills to learners. It includes: - 30 Slide Customer Service Powerpoint - Customer Service Skills Worksheets and Activities - Telephone etiquette Roleplay cards with message template - Complaint resolution using the TACTICS method Files have been provided in both pdf and editable versions.
ESOL Future Tense Diagram and Worksheet
Resource_CreatorResource_Creator

ESOL Future Tense Diagram and Worksheet

(1)
This diagram can be printed out for ESOL learners who are studying the future tenses. It covers Present Continuous, Present Simple, Be going to and Will. The diagram demonstrates both useage and form and provides examples. The can be incorporated into a lesson or used on its own. It also has a handout for students to complete. They do this by writing their own sentences into the speech bubbles using the correct form. When I used it, I had a colour copy enlarged to A3 and also provided the learners with an A4 copy. They very much appreciated it.
English Language Bundle - ESOL / ELS English as a second language
Resource_CreatorResource_Creator

English Language Bundle - ESOL / ELS English as a second language

11 Resources
Separate resources that can be used as icebreakers, warmers, parts of lessons, and in some cases whole lessons. Developed for Adults. Business emails - 20 page e-book The Verb 'To Be' simple present Future tense diagrams and activities Homophones Synonym and Antonym worksheets and activities Present and past tense irregular verb game Things in Common Icebreaker Giving good verbal instructions Small Talk Presentation - Interactive lesson
Customer Service Skills Worksheets and Activities
Resource_CreatorResource_Creator

Customer Service Skills Worksheets and Activities

(1)
These worksheets are an excellent way to start learners thinking about customer service and the role it plays in the business. They contain definitions and brainstorming activities as well as written work activities that capture personal experience with thought provoking questions. They lead up to providing good examples to produce roleplays with. Additionally there is a self analysis survey for learners to complete. It is titled 'Customer Service Self analysis for your and your centre' (Daycare) I have used these resources when teaching early childhood educators, retail staff and other service industries. The resource includes answers and are available in both pdf and .doc format for editing purposes if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
15 Free Christmas Photos
Resource_CreatorResource_Creator

15 Free Christmas Photos

(2)
This is a small collection of Christmas Photos (15) that can be used within your products, as Xmas cards, for backgrounds or for any other use you can think of. These photos are royalty free and may be used for personal and commercial use. They may not be resold in their current state. I do not require attribution.
Christmas and New Year Fun Activities Bundle
Resource_CreatorResource_Creator

Christmas and New Year Fun Activities Bundle

10 Resources
This resource contains Christmas and New Year Crossword puzzles, mix and match, word searches, word scrambles and much more. They can be used as a finisher or gap fill or simply for fun! It contains 18 words for New Year’s and 18 words for Christmas. Use as a general resource or as an ESL lesson to gain familiarity with vocabulary around this these holiday celebrations It is provided as a pdf and in a word document so that descriptions can be edited if required. Please remember to review and don’t forget to follow me. Happy Xmas and New Year!
Workplace Essential Skills Bundle
Resource_CreatorResource_Creator

Workplace Essential Skills Bundle

18 Resources
This covers essential skills to have and build on in the work environment. Assertive Communication Preparing an Elevator Speech Complaint Resolution methods Conflict Resolution Problem solving in relation to projects and workplace issues Customer Service Skills worksheet Email Communication Ethics and Workplace Dilemmas Giving and Receiving Feedback Goal Setting using SMART goals Health & Safety Identifying your Values individually and as a team Writing Standard Operating procedures (sops) Teamwork Microsoft Powerpoint
Communication skills in the Workplace Bundle
Resource_CreatorResource_Creator

Communication skills in the Workplace Bundle

14 Resources
Your students will find these lessons engaging, fun and interactive. This bundle contains essential communications skills for the workplace and classroom. Worksheets, activities and Powerpoint Presentations that are fully editable. Included: Active Listening Assertive Communication Complaint Resolution Conflict Management Styles Customer Service Skills Worksheet Feedback model Giving verbal instructions Goal Setting H&S Values Time Management Teamwork No preparation is required.
Active Listening Skills PowerPoint Presentation and Learner Activity Worksheet
Resource_CreatorResource_Creator

Active Listening Skills PowerPoint Presentation and Learner Activity Worksheet

(0)
This is a 25 slide engaging powerpoint presentation that covers the important topic of Active Listening. It includes information on Body Language, Questioning, Paraphrasing, Facial Expressions, and best practice techniques. It is provided with a warm up group excercise and a lesson plan. Teachers notes are included that contains additional information and answers to questions that are posed to students. There is a pdf version and a ppt version that can be edited if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
New Year Word Search
Resource_CreatorResource_Creator

New Year Word Search

(0)
This is a New Year Word Seach activity that can be used as a finisher or gap fill or simply for fun! It contains 18 words associated with New Year’s Eve and New Year’s Day. It is provided as a pdf and in a word document so that descriptions can be edited if required.
New Year Crossword Puzzle with Answers
Resource_CreatorResource_Creator

New Year Crossword Puzzle with Answers

(0)
This is a New Year Crossword Puzzle activity that can be used as a finisher or gap fill or simply for fun! It contains 18 words associated with New Year’s Eve and New Year’s Day. It is provided as a pdf and in a word document so that descriptions can be edited if required.
New Year Fun Activities Bundle
Resource_CreatorResource_Creator

New Year Fun Activities Bundle

5 Resources
Print and Go worksheets. Contains Crossword puzzle, Word Search, Scramble, Crack the Code. All activities use the same 18 words relating to New Year’s Day and New Year’s Eve. This is particularly useful for ESL Learners to gain familiarisation with the vocabulary.
Smart Goals for Students full interactive lesson
Resource_CreatorResource_Creator

Smart Goals for Students full interactive lesson

(0)
This resource contains a 25 slide PowerPoint presentation with teachers notes attached in a word document that can be used as a general lesson plan. It has been created specifically for students and will be most useful at the beginning of a school year. My resources are provided in pdf format and a format this is fully editable. Also included is a worksheet that has an example of how to set out SMART goals and room to create their own. The subject of Vision Boards is also touched upon and there are some example pictures of how this can be achieved. Please remember to follow me and leave a review. Once you have left a review, contact me, and you may have one other individual resource free of charge. Thank you for your custom.
Easter Word Search Puzzle
Resource_CreatorResource_Creator

Easter Word Search Puzzle

(0)
This Word Search puzzle is suitable as a general or ESL resource. It covers key vocabulary associated with the celebration of Easter. It is provided in an editable Word version and a pdf version. Words are: Easter Bunny Easter Easter Egg Easter Egg Hunt Good Friday Hot Cross Bun Cross Resurrection Crucifixion Christian Celebration Easter Basket
ESL Days of the Week Crossword and Mix N Match Worksheet
Resource_CreatorResource_Creator

ESL Days of the Week Crossword and Mix N Match Worksheet

(0)
This resource is print ready. It contains a Days of the Week Crossword puzzle and a Mix and Match worksheet using the same word bank. It covers vocabulary such as ‘after’, ‘before’, ‘in between’. Useful to introduce or review with English as a second Language students. The resource is provided in pdf and word format so that the descriptions can be edited if required.
ESOL Verb to Noun Worksheet and Mix N Match Game
Resource_CreatorResource_Creator

ESOL Verb to Noun Worksheet and Mix N Match Game

(0)
This resource contains a Worksheet with 3 different exercises to practice changing a verb to a noun using word endings. Simply printout and handout to class. Both pdf and .doc files are included for if you wish to change the words in the tables. An Answer sheet is also provided. The game is a mix n match cut out activity. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Conflict Management Styles Lesson Starter and Learner Activities
Resource_CreatorResource_Creator

Conflict Management Styles Lesson Starter and Learner Activities

(0)
This lesson summarises Thomas Kilmanns framework on Conflict Resolution. It covers the different styles of competing, avoiding, accommodating, compromising and collaborating in an easy to understand visual table. There is a task for learners to complete that has them filling in examples of the styles. There is also a word document that has reference to a couple of you-tube videos that can be useful to introduce the lesson. Files are presented in pdf and word format for editing if required. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
The Verb To Be Board Game and Grammar Poster - ESOL / ESL
Resource_CreatorResource_Creator

The Verb To Be Board Game and Grammar Poster - ESOL / ESL

(0)
This resource contains three items. One is a board game and the other two are Posters that explain the grammar rules associated with present and past forms of the verb To Be. Examples are provided. For the board game you will need a dice and counters. It is a simple game whereby learners get to practice using the Verb To Be in sentences. It can be printed out, enlarged and laminated. (optional). The poster can be used as a handout and / or displayed on the wall. ** Leave a review for this resource and receive one free resource of your choice from my shop. Communications, Workplace, ESOL and Computing Resources
Valentine's Day Activity Pack - ESOL ESL English Vocabulary
Resource_CreatorResource_Creator

Valentine's Day Activity Pack - ESOL ESL English Vocabulary

(0)
The resource contains worksheets in a pdf format for learners to work through. Can be used as gap fillers, beginning of lessons, end of lessons, or just having some fun within the lesson. Print out and go. All worksheets have answer sheets. Worksheets: - Valentine's Day Vowels - gap fill - Word Search - 2 levels - Crossword Puzzle - Word Scramble